---
title: Average Time Per Stage
slug: average-time-per-stage
docTags: 
createdAt: 2024-11-22T06:38:00.056Z
---

The **Average Time Per Stage Report** displays the average amount of time [enquiries](docId:6Tr7YcPzJYzSJxwAItYrR) spend in each stage of the pipeline. This report is essential for identifying stages that slow down workflows and improving overall efficiency.

# Getting Here

:::hint{type="warning"}
Note: This module is visible only to **Admins**, **Managers**, and **users with appropriate access**. Restricted users will not have access to this report.
:::

To access the Average Time Per Stage Report:

1. Navigate to the [Reports](docId\:W77fOTsoi3FPy_lzWMCj2) section from the left-side menu.
2. Under the [Enquiries](docId:6Tr7YcPzJYzSJxwAItYrR) category, select **Average Time Per Stage**.

![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-lH7DJfMHm2kbanh6Zh34p-20250625-072637.jpg)

# Using the Report

This report provides filtering options to analyze the time [enquiries ](docId:6Tr7YcPzJYzSJxwAItYrR) enquiries spend in various stages.

## Filters Overview

- **Period**
  - Options include: Today, Yesterday, This Week, Last Week, This Month, Last Month, and Custom.
  - **Use Case**: Analyze average stage time for enquiries handled within a specific timeframe.

    ![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-4atovpRsOV0H1z2gdZYlv-20250625-072419.jpg)
- **Pipeline**
  - Select from available workflows, such as “Optimized Clinic Workflow” or “Sales Pipeline.”
  - **Use Case**: Focus on specific workflows to identify inefficiencies in particular stages of the pipeline.

    ![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-aljxHuG0584-KsDMvnqcn-20250625-073823.jpg)
- **Unit of Period**
  - Options include: Days, Hours, and Minutes.
  - **Use Case**: Customize the report view based on the level of granularity needed for time analysis.

![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-ayqycFJE2rN_dEvpMz5uJ-20250625-074130.jpg)

## Interacting with the Report

- **Graphical View**
  - The bar chart visualizes the average time [enquiries](docId:6Tr7YcPzJYzSJxwAItYrR) spend in each stage (e.g., New, Qualified, Booked).
  - **Use Case**: Easily identify stages where enquiries take the longest time and prioritize process improvements.

![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-1kl_aoyTP1XDu4HJKctr9-20250625-080909.jpg)

# Practical Use Cases

1. **Bottleneck Detection**
   - Identify stages where enquiries are delayed and take corrective actions, such as streamlining follow-up processes.
2. **Performance Tracking**
   - Compare the average time across pipelines to determine which workflows are most efficient.
3. **Optimization**
   - Use the time data to set performance benchmarks for team members and ensure consistent improvement.

# Best Practices

1. **Review Regularly: **
   - Monitor the Average Time Per Stage weekly to ensure workflows remain efficient.
2. **Collaborate on Findings: **
   - Share insights with your team to align on performance goals and eliminate bottlenecks.
3. **Utilize Custom Views: **
   - Save frequently used filter combinations for quick access in future reporting sessions.

# FAQs

1. **What does the Average Time Per Stage Report show?**
   - It displays the average amount of time [enquiries](docId:6Tr7YcPzJYzSJxwAItYrR) spend in each stage of a selected pipeline within a chosen timeframe.
2. **Can I choose the time unit displayed in the report?**
   - Yes, you can choose between Days, Hours, or Minutes to display the average time spent in each stage depending on the level of detail needed.
3. **Why is a stage showing unusually high average time?**
   - This often indicates a bottleneck or delay in that stage. It may require investigation into follow-up delays, unassigned leads, or team response time.
4. **Can I compare multiple pipelines at once?**
   - No, you can view one pipeline at a time. To compare performance, switch between pipelines using the filter and analyze them individually.
5. **Is this data updated in real time?**
   - Yes, the report reflects up-to-date data based on enquiry movement and stage completion as it happens.
6. **Can I export this report?**
   - While the visual chart itself may not be exportable, the data behind the report can typically be exported as part of broader reporting functions (e.g., in CSV/Excel formats).
7. **Why don’t I see any data in my report?**
   - Make sure you've selected the correct pipeline and a period where activity has occurred. Also confirm that you have access to the selected pipeline.
8. **Does the report show time spent in inactive or paused stages?**
   - Yes, it calculates the full time an enquiry remains in a stage, regardless of internal pauses or reassignment.
9. **Can this report help with team performance evaluation?**
   - Absolutely. By identifying which stages take the most time, you can correlate delays with team actions and allocate resources more effectively.
10. **Who can access the Average Time Per Stage Report?**
    - Only Admins, Managers, and users with permission to access reports can view this module. Restricted users cannot see it.