---
title: Company (cloned)
slug: company-cloned
docTags: 
createdAt: 2024-11-20T12:21:08.923Z
---

The "Company" section in Sanoflow is designed to manage organizational settings and financial configurations. It includes two main sections: **Organization** and **Billing**. While the **Organization** section allows for setting up and managing the organization's profile and operational settings, the **Billing** section handles financial processes and invoices (coming soon). 

# Getting Here

:::hint{type="warning"}
Although this feature can be seen by all users, but not all of it's **sub-features** can be viewed by all the users. **Admins**, **managers**, and other **authorized users** can control different company settings.
:::

This module can be accessed through the navigation list on your left side of the screen, then go to Settings and then to **Company** feature.

![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-WhPgCAIcHZG-LTQxxe0Do-20250813-100611.jpg)

# 1. Organization Section

The **Organization** section is the hub for setting up organizational details, configuring preferences, and customizing settings that align with your business needs.

1. **Organization Logo**:
   - Add or update the logo for your organization.
   - Supports file formats: PNG, JPEG, and GIF *under 10MB*.
   - Options:
     - **Change Image**: Replace the current logo.
     - **Remove**: Delete the existing logo.
2. **Organization Name**:
   - Specify the official name of your organization.
   - This name is displayed across the system where organizational identity is required.
3. **Website**:
   - Add a link to your organization's website for quick access or customer references.
4. **User Inactive Timeout**:
   - Configure how long a user can remain inactive before being logged out.
   - Timeout options: 5, 10, 15, 20, 25, or 30 minutes.
5. **Currencies**:
   - Select currencies your organization accepts.
   - Multiple currency options can be added from a dropdown menu, allowing flexibility for your payment operations.

:::hint{type="info"}
Currencies are relevant to companies that use **payment integrations**.
:::



- **Access to Sanoflow Support**:

Toggle the switch to enable or disable direct access to Sanoflow’s support team for immediate assistance.

- **Save Changes**:

After making adjustments, click **Save Changes** to apply them.

- **Brand Consistency**: Upload your logo to maintain a consistent brand identity across all customer touchpoints.
- **Global Business**: Add multiple currencies to cater to customers in different regions.
- **Enhanced Security**: Set appropriate user inactivity timeouts to ensure data security in shared work environments.

# 2. Billing Section

The **Billing** section will soon allow users to manage financial details, view invoices, and handle payment-related activities.

# Best Practices

1. **Regular Updates**:
   - Keep the organization details (name, logo, website) updated for professional presentation and operational accuracy.
2. **Security Configuration**:
   - Set a user inactivity timeout that matches your organization's security policies.
3. **Enable Support Access**:
   - Ensure the support toggle is activated to allow quick problem resolution when needed.

# FAQs

1. **What happens if I disable access to Sanoflow support?**
   - You won’t be able to contact the support team directly via the platform, which may delay issue resolution.
2. **Can I configure currencies not listed in the dropdown?**
   - Currently, you can only select from the predefined list of currencies.
3. **When will the Billing feature be available?**
   - The Billing feature is under development and will be rolled out in future updates.
4. **Can I update the organization name later?**
   - Yes, the organization name can be changed at any time by users with the appropriate access permissions. Be sure to click "Save Changes" after updating.
5. **Will changing the logo affect my existing workflows or data?**
   - No, updating your logo only affects the visual branding across the platform. It won’t impact any workflows, user data, or system performance.
6. **Can I set different inactivity timeouts for different users or roles?**
   - Currently, the inactivity timeout is a global setting that applies to all users in the organization. Role-specific timeouts are not supported.
7. **What if I accidentally remove my logo and don’t upload a new one?**
   - The system will revert to a default placeholder logo until a new one is uploaded.
8. **Is the support access toggle permanent once disabled?**
   - No, you can re-enable Sanoflow support access at any time by toggling it back on in the Organization settings.
9. **Do I need to configure currencies if I’m not using any payment channels?**
   - No, adding currencies is optional and only necessary if you plan to integrate payment providers or handle transactions through Sanoflow.