Meta Messages Errors

this page provides an overview of common whatsapp business api error codes encountered within sanoflow, their meanings, and recommended solutions understanding these errors helps in maintaining effective communication and promptly addressing issues getting here navigate to the inbox module from the left hand menu select failed messages logs under the teams section to view detailed error information error codes and solutions below is a table of common whatsapp business api error codes, their descriptions, and suggested solutions true false 91,149,211false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type for more detailed information and updates, please refer to the official meta documentation practical use cases monitoring message failures regularly check the failed messages logs to identify and address delivery issues promptly improving message quality analyze error patterns to refine message templates and reduce the likelihood of messages being marked as spam ensuring compliance stay updated with whatsapp's policies to ensure all messages meet the required standards and avoid delivery restrictions best practices regular audits periodically review message logs to detect recurring issues and implement corrective measures template management maintain an organized repository of approved templates and monitor their performance user engagement encourage recipients to interact with messages to keep communication channels active and reduce the chances of messages being undelivered stay informed keep abreast of updates from meta regarding changes to messaging policies and error codes faqs what does "message undeliverable" mean? this indicates that the message could not be delivered due to reasons such as the recipient not being on whatsapp, not accepting the latest terms of service, or using an outdated app version how can i resolve a "spam rate limit hit" error? reduce the frequency of messages sent to users and ensure content is relevant and personalized to avoid being flagged as spam why is my template marked as "does not exist"? this occurs when the specified template is not approved or does not exist in the chosen language verify the template's status in whatsapp manager what should i do if a template is disabled? create a new template with improved content quality and submit it for approval to replace the disabled one can i resend messages that failed due to errors? yes, after addressing the underlying issue, you can attempt to resend the message how do i check the status of my whatsapp business account? access your account settings in whatsapp business manager to review billing details, template statuses, and compliance notifications what is the 24 hour customer care window? whatsapp allows businesses to respond to user initiated messages within 24 hours beyond this window, only pre approved templates can be used to initiate conversations why are messages blocked for ecosystem protection? meta may restrict message delivery to users who have not opted in or to prevent spam, ensuring a healthy messaging environment how can i prevent message delivery issues? ensure recipients have opted in, use approved templates, maintain message quality, and monitor delivery reports regularly where can i find more information on whatsapp api error codes? refer to the official meta documentation and the sanoflow blog for comprehensive details on error codes and their resolutions