---
title: Services Tab
slug: services-tab
docTags: 
createdAt: 2025-01-13T10:05:29.979Z
---

The **Services Tab** in the **[Appointments](https://app.archbee.com/docs/GPbGdt7UNw_cqbLt6FZhi/W05Ijt89Q4w3j6lL3ei3_)** **[Settings](https://app.archbee.com/docs/GPbGdt7UNw_cqbLt6FZhi/uiC1_cnOMvON4DDg4i5U8)** module of Sanoflow provides a centralized location to manage all services offered by your business. This feature allows you to define, organize, and customize services that customers can book, ensuring an efficient and user-friendly booking experience. 

# Getting Here

:::hint{type="warning"}
**Admins**, **managers**, and other **authorized users** can control different settings in the **Services** **Tab** settings.
:::

To access the **Services Tab**:

1. Log in to your Sanoflow account.
2. Navigate to the **[Settings](https://app.archbee.com/docs/GPbGdt7UNw_cqbLt6FZhi/uiC1_cnOMvON4DDg4i5U8)** section in the left-hand menu.
3. Under **Platform**, click on **Appointments**.
4. Select the **Services Tab** at the top of the Appointments settings page.

![](https://api.archbee.com/api/optimize/tjnHF_B8r1-EKcpEGK2I4-s1Wqyi1rlNYXvM2M-TMDf-20250813-114242.jpg)

# Key Features

The Services Tab provides tools to define service offerings, associate them with departments and specialists, and control booking details. 

## Primary Features

### 1. Services List

- Displays all services currently configured.
- Columns include:
  - **Service Name**: The name of the service.
  - **Duration**: The time required to complete the service.
  - **Price**: The cost of the service.
  - **Online Booking Status**: Indicates whether the service is available for online booking.
  - **Description**: A brief overview of the service.
- **Search Bar**: A search bar at the top of the list allows you to quickly find services by name.

### 2. Add Service Button

- A **+ Add Service** button is located at the top-right corner of the Services Tab.
- Clicking this button opens the **Add Service** modal.

### 3. Add Service Modal

- Fields:
  - **Service Name (English)** (Required): Enter the service name.
  - **[Department](https://app.archbee.com/docs/GPbGdt7UNw_cqbLt6FZhi/zSR2OFurr9C2K-1jm2y_z)** (Dropdown, Required): Assign the service to a specific department.
  - **Currency** (Dropdown, Required): Choose the currency for the service price.
  - **Price** (Optional): Define the cost of the service.
  - **Duration (mins)** (Required): Specify the duration of the service.
  - **Pre-Buffer (mins)** (Optional): Add buffer time before the service starts.
  - **Post-Buffer (mins)** (Optional): Add buffer time after the service ends.
  - **Description (English)** (Optional): Provide a brief description of the service.
- Checkboxes:
  - **Enable Online Booking**: Make the service available for online bookings.
  - **Require Payment for Service**: Enable payment as a booking requirement.
- **Save Button**: Saves the service details and adds it to the list.

### 4. Service Details Modal

- Click on a service name in the list to view or edit its details.
- Fields mirror the **Add Service Modal**, allowing adjustments to the service name, department, price, duration, buffer times, description, and booking options.

### 5. Edit Service

- Click the pencil icon (**✏️**) next to a service name to modify its details.
- Includes all fields from the Add Service modal.

### 6. Delete Service

- Click the trash bin icon (**🗑️**) next to a service name to remove it.
- A confirmation pop-up ensures no accidental deletions.

### 7. Service Groups

- Services are categorized by department for better organization.
- Department names act as collapsible headings in the services list.

### 8. Online Booking Status

- Each service has a status displayed under "Online Booking" in the list:
  - **Active**: The service is available for online bookings.
  - **Inactive**: The service is not available for online bookings.

### 9. Detailed Service Description

- Hover over the description in the list to view full details (if truncated).

### 10. Tooltips

- Hover over certain fields or buttons (e.g., "Enable Online Booking" or "Require Payment for Service") to view tooltips explaining their purpose.

# Practical Use Cases

1. **Salon or Spa Management:**
   - Add services like haircuts, massages, and facials.
   - Assign different durations and pricing to cater to diverse customer needs.
2. **Healthcare Services:**
   - Include services such as dental checkups, physiotherapy sessions, or dermatology consultations.
   - Assign departments like Dental, Dermatology, and Physical Therapy for seamless organization.
3. **Educational or Coaching Businesses:**
   - Offer services like one-on-one tutoring sessions, group classes, or workshops.
   - Specify duration and price to align with customer expectations.
4. **Automated Service Allocation:**
   - Enable online booking for services to allow customers to self-schedule.

# Best Practices

1. **Maintain Clear Descriptions:**
   - Use simple, customer-friendly language in the service description to explain what each service entails.
2. **Set Appropriate Buffers:**
   - Add pre- and post-buffer times to prevent overlapping bookings and allow time for preparation or cleanup.
3. **Categorize Services by Department:**
   - Assign services to relevant departments for easy navigation and organization.
4. **Enable Online Booking for Popular Services:**
   - Activate online booking for high-demand services to enhance customer convenience.
5. **Review Regularly:**
   - Periodically review and update service details, especially descriptions and pricing, to reflect current offerings.

# FAQs

1. **Can I assign a service to multiple departments?** 
   - No, a service can only belong to one department at a time.
2. **How do I enable payment for a service?** 
   - In the Add or Edit Service modal, check the **Require Payment for Service** option.
3. **What happens if I disable online booking for a service?** 
   - The service will no longer appear in customer-facing booking interfaces.
4. **Can I set a service duration longer than 24 hours?** 
   - No, the maximum service duration is 24 hours.
5. **How do I change the currency for a service?** 
   - Edit the service and select the desired currency from the **Currency** dropdown.
6. **Can I duplicate an existing service?** 
   - No, duplication is not currently supported. You’ll need to manually create a similar service.
7. **What happens if I delete a service?** 
   - The service is removed from all associated bookings, and customers will no longer be able to select it.
8. **How do I make a service inactive temporarily?** 
   - Disable online booking for the service, and it will not be shown to customers.
9. **Can I assign a service to a specific specialist?** 
   - No, services are assigned to departments. Specialists are linked to services indirectly via their department.
10. **How do I view all services in a specific department?** 
    - Use the collapsible headings in the service list to expand and view services under a specific department.