---
title: Stripe
slug: stripe
docTags: 
createdAt: 2024-12-19T13:14:04.188Z
---

Stripe is a widely used payment platform that enables secure, global online payments. By integrating Stripe with Sanoflow, you can send payment links and automate billing processes.

# Getting Here

- **Log in to your Sanoflow account.**
- From the left-hand menu, go to **Settings > Integrations.**
- Select the **Add Channel** tab under the **Other** section.

# Steps to Integrate Stripe with Sanoflow

**Step 1: Navigate to Integrations**

1. Log in to your **Sanoflow** account.
2. Click on **Settings** from the left-hand menu.
3. Select **Integrations** and locate **Stripe **under the "Other" category.
4. Click the **+ Add** button next to Stripe.

### Stripe Configuration Steps

To integrate Stripe as a payment provider, follow these steps:

1. **Channel Name**
   Give this payment channel a recognizable name (e.g., "Stripe Global" or "Stripe USD") to help identify it easily when managing multiple providers.
2. **Secret Key**
   Enter your **Stripe Secret Key** obtained from the Stripe dashboard under the API settings. This key allows your system to communicate securely with Stripe.
3. **Currencies**
   Specify the supported currency or currencies (e.g., **USD**, **AED**) that this Stripe channel will handle.
4. **Set as Default Payment Provider** *(Optional)*
   Enable this checkbox if Stripe should be the default provider for all new payment actions.
5. **Click Save**
   After entering all required fields, click **Save** to activate the integration.

### Best Practices

- **Use the live Secret Key** in production, and test keys only in sandbox environments.
- **Name your channel clearly**, especially if you're using multiple currencies or regions.
- **Keep your keys secure** and never share them publicly.

### FAQs

1. **Where do I find my Stripe Secret Key?**
   - You can find it in your Stripe dashboard under **Developers > API Keys**. Use the **Secret Key**, not the Publishable Key.
2. **Can I use Stripe for multiple currencies?**
   - Yes, Stripe supports multiple currencies. Just ensure the currency is enabled in your Stripe account before adding it here.
3. **Can I use both Stripe and other providers like ClickPay?**
   - Yes, multiple providers can be added. You can select which one to use per transaction, or set one as the default.
4. **Can I send payment links through messaging channels like WhatsApp or SMS**
   - Yes, once Stripe is integrated with Sanoflow, you can generate payment links and send them through any connected communication channel.
5. **How do I track payment statuses in Sanoflow?**
   - Payment statuses update automatically and can be monitored directly in the customer conversation or through the payment log.
6. **Is there a way to automate payment reminders?**
   - Yes, you can create automated flows that trigger reminders based on payment status (e.g., unpaid, failed) using the Flow Builder.
7. **What happens if a customer fails to complete a payment?**
   - The payment will show as failed in Sanoflow. You can then use an automated or manual flow to follow up with the customer.
8. **Can I issue a refund directly from Sanoflow?**
   - Refunds must be processed through the Stripe dashboard. Sanoflow currently does not support refund actions within the platform.
9. **Is it safe to store my Stripe Secret Key in Sanoflow?**
   - Yes, Sanoflow securely encrypts and stores your credentials, but it’s recommended to rotate keys periodically and never share them outside of the platform.
10. **Does Stripe support recurring payments in Sanoflow?**
    - Recurring payments are not natively supported within Sanoflow flows at this time. For subscriptions, use Stripe’s native billing features and link them via API or webhook if needed.