---
title: Tablet 10
slug: tablet-10
docTags: 
createdAt: 2024-12-19T13:12:53.891Z
---

Tablet 10 is a hospital management system (HMS) that helps healthcare organizations manage patient records, appointments, and administrative workflows. Integrating **Tablet 10 with Sanoflow** allows healthcare providers to streamline **appointment scheduling, patient data management, and enquiry handling** through a unified interface.

Sanoflow’s integration with Tablet 10 provides seamless data syncing, enabling healthcare facilities to **fetch patient records, manage consultations, and automate reminders** via WhatsApp, SMS, or other communication channels.

# Getting Here

- **Log in to your Sanoflow account.**
- From the left-hand menu, go to **Settings > Integrations.**
- Select the **Add Channel** tab under the **HMS** section.

## How to Integrate Tablet 10 with Sanoflow

:::hint{type="danger"}
If an **HMS integration** is already active, you will not see the **add button** for Mediware.
:::

Follow these steps to connect Tablet 10 with Sanoflow:

**Step 1: Navigate to Integrations**

1. Log in to your **Sanoflow** account.
2. Click on **Settings** from the left-hand menu.
3. Go to **Integrations** and scroll down to the **HMS (Hospital Management System)** section.

**Step 2: Add a New HMS Integration**

1. Click the **“Add”** button next to **Tablet 10**.
2. A new pop-up form will appear for **Tablet 10 configuration**.

**Step 3: Enter Required Credentials**

Fill in the details as provided by your **Tablet 10 HMS administrator**:

- **Channel Name**: Set a recognizable name (e.g., "Tablet 10 - Clinic A").
- **Base URL**: The endpoint URL for your Tablet 10 API.
- **User Name**: The assigned username for API authentication.
- **Password**: The secure API password.

**Step 4: Save and Activate the Integration**

1. Click **Save** to store the details.
2. Sanoflow will verify the credentials and establish the connection.

**Fetching Data from Tablet 10**

Once integrated, you can pull data from Tablet 10 into Sanoflow.

1. **Go to the HMS Integration Settings** in Sanoflow.
2. Click on the **Fetch Data** tab.
3. Select:
   - **Fetch & Add Locations** to import new hospital/clinic locations.
   - **Fetch & Add Specialists** to sync doctors and other specialists.

:::hint{type="warning"}
**Important:** This will only fetch **new data** that has not been **added** to **Sanoflow** before.
:::

# Best Practices for Using Tablet 10 Integration

- **Ensure API Credentials Are Up-to-Date**: If authentication fails, confirm with Tablet 10 support that the credentials are valid.
- **Sync Data Regularly**: Periodically fetch new locations and specialists to keep records updated.
- **Monitor Data Accuracy**: Cross-check patient and appointment records between Tablet 10 and Sanoflow.
- **Use Secure Credentials**: Never share API keys or passwords outside of your organization.
- **Leverage Automation**: Set up automated appointment confirmations and reminders via WhatsApp or SMS.

# Common Issues and Troubleshooting

**1. Unable to Connect to Tablet 10**

- Ensure the **Base URL** is correct.
- Verify that the **API credentials (username and password) are accurate**.
- Check if **Tablet 10’s API services** are active.

**2. Data Not Syncing Properly**

- Use the **Fetch Data** option in Sanoflow to manually refresh records.
- Confirm with Tablet 10 support that the API is returning the latest data.

**3. Missing Locations or Specialists**

- If some specialists or locations are not appearing, make sure they are **registered in Tablet 10**.
- Re-fetch data by clicking **Fetch & Add Locations/Specialists**.

**4. Integration Not Available**

- You **cannot** add multiple HMS integrations. If another HMS (e.g., Practo, Mediware, Unite) is connected, remove it before integrating **Tablet 10**.

# FAQs

**1. What does the Tablet 10 integration do?**

It allows Sanoflow to **sync hospital locations, specialists, and appointment data** from Tablet 10 for better patient management.

**2. Can I integrate multiple HMS systems at the same time?**

No, **Sanoflow only supports one active HMS integration at a time**.

**3. How often should I fetch data from Tablet 10?**

It depends on your organization’s needs. We recommend **syncing new data at least once a week**.

**4. What if I forget my Tablet 10 credentials?**

Contact your **Tablet 10 administrator** to reset your credentials.

**5. What happens if I remove the Tablet 10 integration?**

All **synced patient and appointment data** will remain in Sanoflow, but **no further updates** will be fetched.

**6. Does this integration support appointment booking?**

Yes, Sanoflow can **send automated appointment confirmations** for bookings made in Tablet 10.

**7. How do I check if my integration is working?**

- Go to **Settings > Integrations > HMS**.
- Check the **Tablet 10 status**.
- If the connection is active, it will display **"Connected"**.

**8. Is patient data secure with this integration?**

Yes, Sanoflow ensures **secure API connections** and follows industry-standard data protection measures.

**9. How do I switch from another HMS to Tablet 10?**

You need to **remove your current HMS integration** before adding Tablet 10.

**10. What should I do if I encounter an API error?**

- Check the **error message** in Sanoflow.
- Verify that your **API credentials are correct**.
- Contact **Tablet 10 support** if the issue persists.