Practo by Insta

practo by insta integration in sanoflow allows healthcare businesses to seamlessly connect their hospital management system (hms) with sanoflow this integration enables automated syncing of patient data, locations, and specialists, ensuring efficient appointment scheduling, enquiry management, and streamlined workflows getting here log in to your sanoflow account from the left hand menu, go to settings > integrations select the add channel tab under the hms section integration features automated data sync fetch and add locations and specialists in bulk centralized management manage patient appointments and records in one place custom configuration tailor your integration with credentials specific to your practo account steps to add the practo by insta integration note only one hms integration is allowed at a time if an hms integration is already active, the " add " button for practo by insta will not be visible navigate to settings go to settings in the sanoflow dashboard select integrations from the sidebar activate practo integration locate the hms section click add next to practo (if no other hms is integrated) enter configuration details fill in the required fields channel name a unique name for your hms channel hospital name the name of your hospital registered with practo user name your practo api username password your practo api password city name the city associated with your hospital click save to activate the integration fetch data once configured, switch to the fetch data tab use the following options fetch & add locations sync all hospital locations from practo fetch & add specialists sync specialists and their details click the respective buttons to sync data in bulk best practices for using practo by insta integration verify credentials ensure your practo api credentials are accurate before activating the integration data sync order always fetch locations before fetching specialists to avoid data mismatch regular updates periodically refresh data by re fetching locations and specialists single integration rule if switching hms providers, deactivate the existing one before adding a new integration common issues and troubleshooting "add" button not visible issue another hms integration is already active solution deactivate the existing hms integration under manage before adding practo data fetch errors issue locations or specialists fail to sync solution verify api credentials and retry the fetch process authentication issues issue "invalid username or password" error solution recheck the practo api username and password entered during configuration incomplete data issue missing specialists or locations after fetch solution ensure all relevant data is updated in practo before fetching it into sanoflow faqs can i integrate multiple hms systems simultaneously? no, only one hms integration is allowed at a time in sanoflow what happens if i deactivate my current hms integration? all synced data remains in sanoflow, but the connection to the hms is removed can i edit the configuration after integration? yes, navigate to manage under practo integration to update credentials or details what data does the fetch option sync? it syncs locations and specialists from your practo account is there a limit to the number of locations or specialists i can fetch? no, you can sync all available locations and specialists can i add new locations or specialists manually? yes, but it's recommended to use the fetch feature for accuracy do i need to reconfigure if i update my practo credentials? yes, update your credentials in the manage section of the integration how often should i sync data? sync data periodically, especially after adding new locations or specialists in practo will switching to another hms delete my existing data? no, existing data remains in sanoflow but will not sync with the new hms what should i do if my integration stops working? recheck credentials, ensure api access, and contact support if needed