Tablet 10
Tablet 10 is a hospital management system (HMS) that helps healthcare organizations manage patient records, appointments, and administrative workflows. Integrating Tablet 10 with Sanoflow allows healthcare providers to streamline appointment scheduling, patient data management, and enquiry handling through a unified interface.
Sanoflow’s integration with Tablet 10 provides seamless data syncing, enabling healthcare facilities to fetch patient records, manage consultations, and automate reminders via WhatsApp, SMS, or other communication channels.
- Log in to your Sanoflow account.
- From the left-hand menu, go to Settings > Integrations.
- Select the Add Channel tab under the HMS section.
If an HMS integration is already active, you will not see the add button for Mediware.
Follow these steps to connect Tablet 10 with Sanoflow:
Step 1: Navigate to Integrations
- Log in to your Sanoflow account.
- Click on Settings from the left-hand menu.
- Go to Integrations and scroll down to the HMS (Hospital Management System) section.
Step 2: Add a New HMS Integration
- Click the “Add” button next to Tablet 10.
- A new pop-up form will appear for Tablet 10 configuration.
Step 3: Enter Required Credentials
Fill in the details as provided by your Tablet 10 HMS administrator:
- Channel Name: Set a recognizable name (e.g., "Tablet 10 - Clinic A").
- Base URL: The endpoint URL for your Tablet 10 API.
- User Name: The assigned username for API authentication.
- Password: The secure API password.
Step 4: Save and Activate the Integration
- Click Save to store the details.
- Sanoflow will verify the credentials and establish the connection.
Fetching Data from Tablet 10
Once integrated, you can pull data from Tablet 10 into Sanoflow.
- Go to the HMS Integration Settings in Sanoflow.
- Click on the Fetch Data tab.
- Select:
- Fetch & Add Locations to import new hospital/clinic locations.
- Fetch & Add Specialists to sync doctors and other specialists.
Important: This will only fetch new data that has not been added to Sanoflow before.
- Ensure API Credentials Are Up-to-Date: If authentication fails, confirm with Tablet 10 support that the credentials are valid.
- Sync Data Regularly: Periodically fetch new locations and specialists to keep records updated.
- Monitor Data Accuracy: Cross-check patient and appointment records between Tablet 10 and Sanoflow.
- Use Secure Credentials: Never share API keys or passwords outside of your organization.
- Leverage Automation: Set up automated appointment confirmations and reminders via WhatsApp or SMS.
1. Unable to Connect to Tablet 10
- Ensure the Base URL is correct.
- Verify that the API credentials (username and password) are accurate.
- Check if Tablet 10’s API services are active.
2. Data Not Syncing Properly
- Use the Fetch Data option in Sanoflow to manually refresh records.
- Confirm with Tablet 10 support that the API is returning the latest data.
3. Missing Locations or Specialists
- If some specialists or locations are not appearing, make sure they are registered in Tablet 10.
- Re-fetch data by clicking Fetch & Add Locations/Specialists.
4. Integration Not Available
- You cannot add multiple HMS integrations. If another HMS (e.g., Practo, Mediware, Unite) is connected, remove it before integrating Tablet 10.
1. What does the Tablet 10 integration do?
It allows Sanoflow to sync hospital locations, specialists, and appointment data from Tablet 10 for better patient management.
2. Can I integrate multiple HMS systems at the same time?
No, Sanoflow only supports one active HMS integration at a time.
3. How often should I fetch data from Tablet 10?
It depends on your organization’s needs. We recommend syncing new data at least once a week.
4. What if I forget my Tablet 10 credentials?
Contact your Tablet 10 administrator to reset your credentials.
5. What happens if I remove the Tablet 10 integration?
All synced patient and appointment data will remain in Sanoflow, but no further updates will be fetched.
6. Does this integration support appointment booking?
Yes, Sanoflow can send automated appointment confirmations for bookings made in Tablet 10.
7. How do I check if my integration is working?
- Go to Settings > Integrations > HMS.
- Check the Tablet 10 status.
- If the connection is active, it will display "Connected".
8. Is patient data secure with this integration?
Yes, Sanoflow ensures secure API connections and follows industry-standard data protection measures.
9. How do I switch from another HMS to Tablet 10?
You need to remove your current HMS integration before adding Tablet 10.
10. What should I do if I encounter an API error?
- Check the error message in Sanoflow.
- Verify that your API credentials are correct.
- Contact Tablet 10 support if the issue persists.