Migrate A Number To Sanoflow

transferring a whatsapp business api‑enabled number to sanoflow ensures you keep your display name, quality and messaging limits intact, while preserving key assets like approved templates and official business account (oba) status what is number migration? number migration means that a phone number that is already registered for the whatsapp business api can be moved between whatsapp business accounts this allows for businesses to change bsps (business solution provider) or move their number to a new account it is possible to migrate a number between accounts only if the source and destination business manager ids are the same after being migrated, a phone number keeps its display name, https //developers facebook com/docs/whatsapp/messaging limits#quality , https //developers facebook com/docs/whatsapp/messaging limits#messaging , business account verification status, and any https //developers facebook com/docs/whatsapp/message templates/guidelines/#quality rating and template status message templates previously approved what is moved with the number? migrated display name yes quality rating yes messaging limits yes business account verification status yes uploaded media yes approved high quality message templates yes low quality, rejected, or pending message templates no catalogs no message and chat history no template messages and chat history migration only the high quality message templates are migrated on this process in practice, they are copied to the destination waba these templates do not need to go through review again and can be sent immediately low quality, rejected, or pending templates are not migrated any existing message templates in the destination waba will not be overwritten message and chat history are not migrated with this process billing migration messages sent before migration are charged to the source bsp messages sent after migration are charged to the destination bsp messages sent from the source, and that are not delivered before migration, are still charged to the source bsp when they get delivered preparation checklist before migrating a number, it's important to go through the following checklist ensure the phone number you want to migrate is able to receive and verify a 6 digit pin code through sms or voice call (ensure you can receive international calls) make sure the 2fa is turned off you must have admin access to meta business manager you are migrating the number from another business solution provider your meta business account is verified the existing whatsapp business account (waba) must be approved the display name is approved your existing waba must have a valid payment method attached (in payment settings) make sure the business website is live meta sometimes checks if the website listed in the meta business manager > business info section is correct and live if it isn't, your account will be offline after the number is migrated 🇧🇷 extra step for brazilian numbers check in your current whatsapp profile if the number registered has the extra 9 or not when migrating the number, it should look exactly the same as the current profile what to do if it returns an error when adding a new number when adding a number, if you see a red warning screen, it usually indicates that one of the required checks has not been completed go back and double check if everything is okay, you should see this screen after pressing next button (yellow warning) how to start the migration to start the migration process, head to settings → integrations → whatsapp business api go through meta embedded signup and that's it! your number should be available within the next 5 mins, you will receive an email notification